Marketplace​/Ecommerce Administrator

Location: Alcester

Our client is seeking a proactive and detail-oriented E-Commerce & Marketplace Administrator to support the day-to-day management of their online sales channels, with a particular focus on Amazon.

This is a varied role that combines administrative support, logistics coordination, and marketplace management. The successful candidate will play a key role in ensuring orders are fulfilled efficiently, products are accurately listed, and opportunities to grow online sales are identified.

Key Responsibilities

Coordinate and manage the administration of customer orders, ensuring timely delivery to Amazon and other fulfilment locations.
Monitoring and managing returns from Amazon, including overstocked, damaged, or slow-selling items.
Create, maintain, and update product listings across online marketplaces.
Review and optimise product content to improve visibility, customer engagement, and sales performance.
Check and ensure all products meet Amazon's compliance standards for the UK and EU.
Support the ongoing development and growth of the Amazon marketplace presence.
Research and explore opportunities to expand into additional online marketplaces and sales channels.
Resolve marketplace queries and support customers where required.

About You

The ideal candidate will have:

The ability to work independently, be self-motivated and able to problem solve.
Strong organisational skills with excellent attention to detail.
Experience using Amazon Seller Central, Amazon Vendor Central or other marketplace platforms would be advantageous.
Previous administration experience, ideally within e-commerce, sales support, or logistics.
Good working knowledge of Microsoft Office, particularly Excel.
Good communication skills and the ability to liaise with multiple stakeholders.
Confidence working with data, product information, and online systems.
A proactive approach and willingness to identify process improvements and growth opportunities.

Desirable Skills

Experience in product listing optimisation.
Understanding of online marketplaces such as eBay, TEMU or similar platforms.
Experience using Amazon PPC advertising including budget monitoring, keyword and search-term optimisation, and reporting on ACOS/ROAS to grow sales profitably.
Comfortable working with API-driven reports and automated data tools, and happy to learn the system and languages that feed them.

This is an excellent opportunity for someone who enjoys a varied role and is looking to contribute to the growth of an expanding e-commerce operation. Please contact Gemma at Adecco today if you would like to know more!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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