Member Service Specialist

Enhance community banking at Your Neighbourhood Credit Union as a Member Service Representative in Stratford, Ontario. This part-time role focuses on member interactions and financial services.

We are seeking a proactive individual to join our team and ensure our members receive exemplary service. Your duties will involve handling financial transactions, addressing member inquiries, and making strategic sales referrals. Your contributions will directly support our commitment to benefit the local community.

Key Responsibilities:

• Handle deposits, withdrawals, and transfers efficiently

• Provide exceptional service via phone and in-branch interactions

• Ensure ATMs are balanced as necessary

• Actively make sales calls and referrals weekly

• Adhere to YNCU’s Quality Service Standards

Requirements:

• Availability to work evenings and weekends

• Strong interpersonal and communication skills

• Professional appearance and behavior

• Proficiency with online banking tools

• Must be bondable

Leverage your skills in member service and support YNCU's mission to deliver outstanding community banking solutions.
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