Detox Intake Coordinator

Detox Intake Coordinator

Bay Mark Health Services

Special Care Hospital Management is looking for a personable, result‑oriented and confident individual to fulfill the role of Detox Intake Coordinator. This position is responsible for screening and assessment of patients to ensure they meet service criteria, as well as for developing patient‑tailored discharge plans for those who have completed treatment.

• Screen patients via phone and walk‑in inquiry, initiating insurance verification, scheduling assessment and intake.
• Complete all paperwork clearly, concisely, and in line with policy and procedure.
• Effective communication with hospital staff (physicians, nursing, etc.) as it pertains to patient assessment, continued stay, and discharge planning.
• Maintain HIPAA compliance.
• Perform facility rounds and follow‑up calls on patients daily according to policy and procedure.
• Formulate discharge and aftercare plans with patient’s involvement.
• Report daily census to corporate office.
• Perform community outreach telephone calls daily to various agencies.
• Complete Bio‑psychosocial assessment.
• Other related duties as determined by supervisor.

• Bachelor’s degree in Human Services with at least a minimum of 2 years of social service and/or clinical service work.
• Must have knowledge of addiction and/or dependence.
• Substance abuse counselor and/or case manager, previous experience in substance abuse withdrawal, MAT treatment, or detox is a plus.
• Must be a team player willing to accept and promote goals with minimal supervision and have the ability to assist and support others.
• Ability to identify problems and implement solutions.
• Ability to handle stressful situations and interact with others.
• Past experience in hospital setting and hospital management preferred.
• Satisfactory drug screen and criminal background check.

• Competitive salary.
• Comprehensive benefits package including medical, dental, vision and 401(k).
• Generous paid time off accrual.
• Excellent growth and development opportunities.
• Satisfying and rewarding work striving to overcome the opioid epidemic.

Special Care Hospital Management is a national leader in Medically Managed Withdrawal Stabilization and is committed to the highest quality of patient care in a comfortable hospital setting. Our ultimate goal is to address the physical symptoms of withdrawal in a medically supervised environment.

Special Care Hospital Management is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State, and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.

• Entry level

• Full‑time

• Other

• Hospitals and Health Care