Customer Service Supervisor — Terminal Leader
Job in
Stromness, Orkney Islands, KW16, Scotland, UK
Listed on 2026-05-30
Listing for:
Serco
Full Time
position Listed on 2026-05-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Serco is looking for a Customer Service Supervisor at North Link Ferries in Stromness. This full-time position involves leading customer service operations, ensuring high standards are met, and creating a positive experience for passengers traveling to and from Orkney. The ideal candidate will have excellent customer service experience, strong organizational skills, and confidence in communication. A supportive team environment, comprehensive training, and numerous benefits including a contributory pension scheme and generous holiday allowance are offered.
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