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Customer Service Rep Retail Associate/ Customer Service Bilingual

Part-Time Ferry Terminal Customer Service Assistant

Job in Stromness, Orkney Islands, KW16, Scotland, UK
Listing for: Serco
Part Time position
Listed on 2026-05-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service, Bilingual
Salary/Wage Range or Industry Benchmark: 11313 GBP Yearly GBP 11313.00 YEAR
Job Description & How to Apply Below
Serco is looking for a part-time Customer Service Assistant at the North Link Ferries, Stromness Ferry Terminal. This role involves providing excellent customer service and support to customers, handling enquiries and bookings effectively. Key responsibilities include managing telephone and email enquiries, processing payments, and assisting with check-in and boarding. The position offers a salary of £11,313.12 per annum, flexible working hours, and various benefits including training and development opportunities, pension schemes, and a supportive work culture.
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