Niche – Content Designer​/UX Writer

Title:

Content Designer

Location:

Pittsburgh, PA/Strongsville, OH/Dallas, TX/Phoenix, AZ or Remote

Function of the Group:
Combo of Mitigating Risk and Generating Revenue

Initiatives/Projects:
Personalization, additional content design support across money movement space

Industry background: UX content design and writing exp

Team Dynamic:
Other content designers, highly collaborative environment with teams of designers and product owners Some interaction with developers and senior leadership or management These contractors will also be the face of content review with Legal Interview

• Lead content creation and be a subject matter expert, working closely with designers to apply your writing skills to an established product
• Identify problems and craft creative content solutions that educate and empower users
• Collaborate with other writers to maintain and deliver content guidelines that provide consistent language and labeling across a range of touchpoints
• Conduct user research; creating test plans, interview guides, test scripts and analysis documents
• Help shape the role of content in the design process, and partner with product managers for legal, risk and compliance reviews
• A great candidate would be someone who has some previous experience in content design, product writing, or writing for educational/instructional material.
• A bonus would be if they had investment or financial knowledge or previous experience. They understand the power of language, and are comfortable explaining their work to non-experts.
• Excellent communication, confidence in explaining work and decision making skills
• Able to work independently but also collaboratively
• Ability to dive in to understand what users are trying to do in the digital solutions
• Good prioritization skills
• UX writing experience is highly desired, a good understanding of industry regulations/governance.

• Copywriting and Editing
• Digital Content Delivery
• Digital Copywriting
• Microsoft Office
• Previous familiarity with a regulated industry (legal, compliance, risk) Could be healthcare, finance, etc
• UX Content Design
• UX writing

• Agile
• Content Strategy
• Design Thinking
• Digital Communications
• Healthcare exp (for information sensitivity)
• Insurance
• Previous Banking/investment/financial institution exp
• User Experience

• A natural collaborator and an excellent communicator
• Advocate for users and inspire a culture of design thinking
• Can handle multiple projects and deadlines
• Believe iteration is the best path to improvement and can adapt quickly to change
• Take initiative and act on opportunities for improvement
• Have working knowledge of design fundamentals in a digital space
• Love language and feel passionate about things like voice, style and grammar

Bach preferred but Exp most important

: #404-IT Pittsburgh