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Technical Support HelpDesk/Support IT Support

Tech Support Advocate: Calm, Customer-Focused Help Desk

Job in Strongsville, Cuyahoga County, Ohio, 44136, USA
Listing for: Foundation Software
Full Time position
Listed on 2025-12-20
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading software company in Strongsville, Ohio is seeking a Technical Support Representative. The role involves being the first point of contact for customers, resolving technical issues efficiently while providing exceptional customer service. Candidates should have a strong technical background, excellent communication skills, and the ability to troubleshoot effectively. The company offers various employee benefits including paid vacation, a 401(k) plan, and unique perks like on-site massages and catered lunches.
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