NOC Shift Lead: Incident Response & SLA Master
Listed on 2026-10-10
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IT/Tech
IT Project Manager
Acuative is seeking a NOC Supervisor to lead the day-to-day operation of our network infrastructure on the assigned shift, ensuring stable and efficient performance and adherence to procedures. You will oversee workload distribution, monitor health dashboards, drive MTTA/MTTR SLAs, coordinate incident response with Tier 3, and coach a team of NOC Analysts and Technicians.
This role requires ITIL knowledge, 24/7 experience, and ability to obtain security clearance; mentoring, reporting, and
We have an opening for a NOC Shift Lead:
Incident Response & SLA Master in Strongsville, OH, United States within IT & Technology.
This role, NOC Shift Lead:
Incident Response & SLA Master at Acuative, could be your next move.
Are you ready to take on the NOC Shift Lead:
Incident Response & SLA Master role at Acuative?
We would love to welcome a new NOC Shift Lead:
Incident Response & SLA Master to our group in Strongsville, OH, United States.
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