Head of SaaS Support & Customer Experience
Listed on 2026-10-20
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IT/Tech
SaaS Sales
Foundation Software seeks a Director of Software Support to lead the strategy, performance, and evolution of our SaaS-based accounting and payroll support. Build high-performing teams, shape support strategy, and drive customer success at scale.
You will partner across Product, Engineering, and Customer Success to continuously improve resolutions, training, and service delivery. The role emphasizes leadership, data-driven improvements, and a customer-centric mindset, with opportunities to
Step into the Head of SaaS Support & Customer Experience role at Foundation Software in Strongsville, OH, United States and grow with us.
We have an opening for a Head of SaaS Support & Customer Experience in Strongsville, OH, United States within Management & Operations, IT & Technology.
This role, Head of SaaS Support & Customer Experience at Foundation Software, could be your next opportunity.
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