Janitorial Operations Manager- Cleveland

Company Overview

Scioto Services, a Marsden Services company, offers comprehensive facility services to clients nationwide. We provide high‑quality, professional services including janitorial, security, HVAC, calibration, emergency response, and facility management services. Our hiring philosophy is rooted in the idea that we want our employees to grow and succeed within our organization. We believe in our employees and invest in their growth.

• Drive Leadership, Engagement, Growth and Safety strategy to leadership and associates.
• Manage supervisors to ensure customer expectations and agreed‑upon KPIs are met.
• Onboard and ensure new associates feel welcomed in their first week and receive adequate training.
• Hire, train, develop, and appraise staff effectively. Take corrective action as necessary on a timely basis in accordance with company policy. Consult with human resources as appropriate.
• Advise Account Manager on labor issues including safety, security, employee relations, scheduling, training, grievances, etc. Ensure supervisors are adhering to company policy and administering practices in a fair and equitable manner.
• Keep safety a top priority:
  Provide near‑miss reporting and drive process improvements by identifying near misses and completing safety audits.

• 3+ years of management experience.
• Facility service, janitorial or similar service‑based/multi‑site related experience preferred.
• Experience working with a diverse population.
• Efficient use of Microsoft Word, Excel, PowerPoint, and Microsoft Teams.

Mon‑Fri 11 am‑7 pm with some Saturdays involved. Hours can also vary with the needs.

Benefits include Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, and a 401(k)/403(b) plan.

Scioto Services is an Equal Opportunity Employer. Scioto does not discriminate against any employee or applicant for employment because of race, age, sex, creed, ancestry, disability, sexual or affectionate orientation, marital, or veteran status, color, religion, national origin, status with regard to public assistance or any characteristic protected under federal, state or local law.