Hospice Case Manager

Southwest General Health Center is a 352-bed community hospital located in Middleburg Heights, Ohio. One of the last standing community hospitals in Northeast Ohio, we partner with University Hospitals and other local community organizations to provide a full range of services to all who need us. We are certified as a Level III Trauma Center and a Primary Stroke Center, and have been serving our community for over 100 years!

At Southwest General, we believe in the power of teamwork, creating a family-like environment, ensuring a work-life balance, and providing meaningful work to make a real difference in people’s lives.

We value our employees as much as our patients, offering a supportive work culture that encourages growth, development and collaboration. We’re committed to building a team that works together, supports each other, and ultimately, saves lives every day.

At Southwest, you are family.

See why working at Southwest General can be a choice you’ll love!

A hospice outpatient case manager is a registered nurse responsible for overseeing the comprehensive care of terminally ill patients in their homes, working closely with the patient, their family, and other members of the interdisciplinary team to develop and implement individualized care plans, monitor symptoms, provide emotional support, and coordinate all aspects of end-of-life care while ensuring the patient's comfort and dignity throughout the process.

Graduate of an accredited school of nursing and current licensure by Ohio State Board of Nursing.

• Previous experience in specific nursing area preferred.
• Minimum of one (1) year experience as registered nurse in acute care/medical surgical area.
• Prefer previous experience in hospice, palliative care or oncology.
• Case management skills, including the ability to assess complex needs, develop comprehensive care plans, and coordinate care with multiple healthcare providers.
• Excellent communication and interpersonal skills and ability to build rapport with patient and family members.
• Self-starter with strong critical thinking and problem-solving skills.

• Current license by the Ohio State Board of Nursing.
• CPR certification required.
• Must have a valid driver's license and current insurance coverage.
• Prefer national certification in hospice and palliative care or oncology.
• CHPN certification is preferred within two (2) years of employment.

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