More jobs:
Customer Patient Liaison
Job in
Strongsville, Cuyahoga County, Ohio, 44136, USA
Listed on 2026-01-12
Listing for:
Arnolds Small Miracles Animal Hospital
Full Time
position Listed on 2026-01-12
Job specializations:
-
Outdoor/Nature/Animal Care
Veterinary, Animal / Pet Care
Job Description & How to Apply Below
Client Patient Liaison
Small Miracles Animal Hospital
8600 Pearl Rd, Strongsville OH 44136
Benefits- 401(k)
- 401(k) matching
- Dental Insurance
- Health Insurance
- Vision Insurance
- Employee Discount
- Paid Time Off
Full Time
About UsOur mission statement is “Focusing on wellness, one miracle at a time”. Small Miracles Animal Hospital is a privately owned practice rooted in philanthropic beliefs. We are “Cat Friendly” and practice “Fear Free” principles. As we are a private company, we can practice exceptional care based on doctor recommendations (not corporate standard operating procedures), at fair prices. Our hospital family is an extension of our own and through a proper work-life balance, we hope to help them achieve their personal and professional goals.
Job Responsibilities- Greet all clients and their pets in a friendly and professional manner
- Coordinate the flow of pets and owners in the lobby; placate owners distressed by long wait times, scheduling glitches and other problems
- Perform cashiering duties, process refunds, returns and credits
- Answer the phone, check voicemails and return client calls
- Respond to clients, schedule appointments and log prescription requests through Pet Desk
- Answer and send emails and faxes to clients, other veterinary practices and businesses
- Receive and distribute incoming mail; process outgoing mail
- Scan in any necessary documents and attach to patient medical records
- Input data into Veterinary Software System to schedule patients, check patients in and out, update medical records and log communication
- Support Vet Tech & Veterinary staff when needed
- Maintain cleanliness and organization of the reception area
- High school diploma, GED or equivalent combination of education and/or experience
- Must be flexible with scheduling and able to work evening hours
- Ability to learn veterinary medicine terminology including names of medications, vaccinations, and routine testing to be able to confidently discuss with clients
- Previous experience working in a veterinary facility
- Ability to multitask and work in a fast paced environment
- Proficient computer skills, including experience with veterinary software systems
- Excellent communication and interpersonal skills
- Must have a genuine love for animals and their well being
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×