Service Manager - Strongsville

Join to apply for the Service Manager - Strongsville role at honeygrow

About Honeygrow

• Work hard at work worth doing
• Your work directly betters people’s lives and happiness
• Enlighten each other to enlighten our guests
• Always be learning, always be improving
• Be mindful of your surroundings
• Exceed expectations

Benefits

• Paid Time Off:
  Enjoy earned paid time off and one week of sick time granted annually.
• Holiday Closures:
  Closed on Thanksgiving, Christmas, New Year’s Day, Memorial Day, Fourth of July, and Labor Day.
• Financial Wellness: 401(k) with company match and free financial wellness counseling
• Insurance:
  Medical, Dental, Vision, FSA, Commuter Benefits, and Pet Insurance for qualifying employees.
• Rewards:
  Achieve your work goals and get gift cards to popular retailers.
• Wellness, Perks, & Discounts:
  Health resources and exclusive savings on entertainment, shopping, and hotels.
• Meal Benefits:
  Free shift meals and discounts on meals and drinks on your days off.
• Competitive Pay:
  Earn competitive wages plus tips, with instant access to your earnings via Daily Pay.
• Performance Reviews:
  Annual performance reviews with merit increases for qualifying employees.
• Referral Bonus:
  Earn up to $500 for referring a friend.
• Anniversary Gifts:
  Celebrate your work anniversaries with special gifts.
• Career Growth:
  Opportunities for advancement and training in culinary and hospitality.

ROLES + RESPONSIBILITIES:

• Lead honeygrow restaurant operations through understanding and enforcing all policies, procedures, standards, training programs, and cultural points.
• Strive to be a honeygrow top performer, someone who has the desire and ability to perform excellent work, and whose constant effort elevates them, their team and honeygrow.
• Support the General Manager in teaching the team how to be top performers empowered to achieve hg Standards.
• Demonstrate integrity, honesty, knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and mission of honeygrow.
• Fully comprehend and be able to perform every station in the restaurant and be trained on all functions through the Service Manager level.
• Oversee cash management, nightly report packaging, and all other administrative work relative to daily operations.
• Actively train, coach, and develop all employees with patience and diligence.
• Ensure that we deliver a fantastic guest experience executing our hg Engine efficiently with every guest on every shift. Our hg Engine is comprised of speed, accuracy, cleanliness, superior product, and hospitality.
• Ensure that we follow all the food safety guidelines and procedures.
• Effectively supervise scheduled shifts.
• Uphold the restaurant to hg facilities standards and lead the restaurant’s preventative maintenance plan.
• Complete facilities and food safety processes, including but not limited to completion of opening/closing checklists, line checks, and daily/weekly cleaning checklists.

Requirements

• Must be at least 18 years of age.
• Must be able to meet the scheduling needs of the restaurant.
• Strong food prep experience.
• Serv Safe Certification preferred.
• Previous training experience preferred.
• Minimum one year of restaurant experience.

Physical Requirements

• Must be able to stand and walk for extended periods.
• Must be able to lift and carry up to 50 pounds.
• Must possess close vision, distance vision, and peripheral vision.
• Must be able to frequently bend, stoop, and reach.
• Must have dexterity to handle kitchen equipment.
• Must be comfortable working near open flames.
• Must be able to work in a fast-paced environment with hot and cold areas.
• Must be able to work in tight spaces.
• Must be able to work and communicate effectively in an environment with high noise-levels.

If you require reasonable accommodation during any part of the employee selection process or employment process, please direct all inquiries to

Pay or shift range: $17.25 - $18.50 per hour + tips

The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Over the last 3 months, Service Managers at this location are earning an average of $2.37 per hour in tips!