Residential HVAC​/R Field Service Specialist

Join Airtron as a Residential HVAC/R Field Service Specialist For more than 40 years, Airtron Heating & Air Conditioning has kept neighbors comfortable with honest work and reliable service. If you take pride in doing things the right way and enjoy supporting teammates and customers alike, you’ll feel right at home with us in Strongsville.

A day in your Airtron van Morning:
You review your schedule with the office, load up parts and tools, and ensure your vehicle is clean, organized, and ready. You protect floors with shoe covers the moment you step into a client’s home.

Midday:
You diagnose and repair heating and cooling equipment, inspect ducting, and, when needed, wire and start up complete residential systems. You run start-up tests, record results, and verify performance. You keep customers informed and explain what you’re doing and why.

Afternoon:
You coordinate with dispatch about findings, note any additional concerns, and order parts so the next visit goes smoothly. You complete neat, timely documentation on your tablet and debrief with the customer and dispatch after each call. Before you leave, the work area is spotless.

End of day:
You reconcile parts and materials, update the office on the next day’s schedule, and make sure the van is prepped for tomorrow. Through it all, you follow our safety policies and code of ethics, and you treat every person with courtesy and respect.

What you’ll handle

Maintain and repair residential heating and air equipment

Inspect and maintain ducting and company tools/materials in serviceable condition

Identify, wire, and commission complete home comfort systems

Troubleshoot issues, recommend solutions, and perform needed repairs

Conduct start-ups; test and record results to confirm proper operation

Perform full system inspections; communicate outstanding concerns to dispatch/customers

Clearly explain all services and repairs to customers and dispatch

Coordinate day-to-day schedule directly with the office

Order and stage parts ahead of appointments to ensure readiness

Transport parts, materials, and tools; accurately account for assigned items

Complete paperwork/tablet entries neatly and promptly

Debrief each service call with dispatch/customer and document thoroughly

Leave every job site cleaner than you found it Maintain a clean, organized company vehicle inside and out Uphold company performance standards and code of ethics; maintain a courteous demeanor

Use floor savers on footwear inside client homes

Follow all safety procedures and policies

Other duties as assigned

Duties may vary by location.

What you bring

High school diploma or GED2+ years of residential HVAC experienceEPA Certification Soldering/brazing capability

Strong verbal and written communication skills; able to communicate effectively in English Beginner computing skills; able to use a computer, laptop, or tablet

Basic ability to navigate the internet and email (e.g., Microsoft Outlook)
Valid driver’s license

Willingness to work overtime on short notice; occasional weekends

PreferredHVAC trade school certification2+ years of experience in residential HVACSkills and mindset that set you apart

Team-first attitude and eagerness to learn

Positive, customer-focused approach with strong relationship-building skills

Comfort collaborating across all levels of the organization

Related work experience may substitute for education

Safety-first mindset and commitment to a strong safety culture

Where and how you’ll work Primarily in occupied homes and construction sites around the Strongsville area; minimal office time Drive to and from job locations

Frequent exposure to ladders, attics, crawlspaces, equipment, noise, dust, odors, and hazardous materials

Work indoors and outdoors in all weather (heat, rain, cold, wind)…