People Administrator; FTC

Joining our People Services Team, the People Administrator is the first point of contact for all employees. As the face of the team, you’ll be responsible for ensuring that we offer a high standard of customer service at all points in the employee journey by offering a warm and helpful experience.

You will be responsible for:

• Provide wide ranging, speedy, accurate administrative support to our busy People team.
• Communicate company-wide updates / announcements via our Yammer platform.
• Monitor and manage key elements of our People service including starters and leaver’s processes, probationary periods and changes to terms and conditions of employment, escalating issues to our People Advisors early in the process when needed.
• Update people records, payroll systems and trackers accurately and to a high standard, to ensure a smooth and effective service is provided.
• Support case management correspondence under guidance from People Advisors and/ or People Officer, preparing Hearing packs and notes in a timely and accurate way.
• Take accurate notes of disciplinary and capability hearings when required. Work with the other administrators in the People team to make sure all processes are clearly allocated and managed by someone in the team, and provide holiday and absence cover for others’ work.
• Support with note-taking and administration on behalf of the Employee Forum.
• Complete administrative tasks associated with any redundancy programmes, TUPE processes and consultation projects.
• Assist with the organisation, planning and delivery of Colleague events.
• Manage benefits administration for a number of 3rd party suppliers and ensure records are kept accurate and up to date. Ensure Right to Work and GDPR compliance standards are met. Take on other administrative tasks as needed to support the people team’s wider plans and individual projects.

A perceptive completer finisher, you will possess a keen eye for detail and be able to ensure tasks are completed quickly, accurately and in a timely manner.

You will also…

• Be able to take broad instructions and create accurate and appropriate standard and personalised correspondence to a high quality.
• Have an ability to plan, manage and organise to a high standard and you will be able to prioritise a demanding administrative workload.
• Have great communication skills, verbal and written.
• Ability to take personal accountability and ownership for all deliverables and to work proactively and at pace to deliver required milestones.
• Possess natural networking and proven relationship building skills in order to work effectively with other teams across Ecotricity.

Some other key considerations

• Previous HR/People administration experience is desired, however strong admin background is essential.
• Hold a certificate level qualification in HR would be advantageous.
• The ability to work in a sensitive manner with a high level of discretion is vital.
• Workday and/or ADP knowledge would be advantageous but not essential as full training will be given.

• Healthcare plan, life assurance and generous pension contribution
• Hybrid Working
• Various company discounts (including shops, gyms, days out and events)
• Holiday of 25 days (plus bank holidays) and ability to buy/sell days
• Cycle to work scheme, car pooling and onsite parking available

As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets.

The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment.

Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind.

Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy.

We don't just supply green energy, we…