Operational Trainer

Barchester Healthcare is a leading provider of care services in the UK, with a strong focus on delivering high-quality care to its residents. The Operational Trainer role is a crucial part of this, ensuring that new and existing staff are equipped with the necessary skills and knowledge to provide exceptional care.

As an Operational Trainer at Barchester, you will be responsible for delivering induction and development training to approximately 5 homes and/or hospitals across a specific region. You will be the initial point of contact for new staff, and will play a vital role in their onboarding and ongoing training. This role involves travel around the region, and you will need to coordinate and deliver training, plan and publish training calendars, maintain training records, and work closely with Home Managers to support individual development plans.

Barchester Healthcare is a leading provider of care services in the UK, with a strong focus on delivering high-quality care to its residents. The company operates over 200 care homes and hospitals across the country, employing over 17,000 people. Barchester is committed to investing in its staff and providing them with the support and training they need to excel in their roles.

Operational Trainers at Barchester provide induction and development training to circa 5 homes and/or hospitals across a specific region. As one of the initial points of contact between Barchester and a new member of staff, our Trainers should demonstrate passion for their role and the Barchester ethos. This varied position will provide the opportunity to witness the skilled progression of staff from their first day, throughout their Barchester career.

This is a home‑based position that will involve travel around a specific region. Requirements include: need to have C&G 7300 (or equivalent) Diploma level 3 in Health & Social Care or experience of working in social care sector; working knowledge of legislative requirements in the care sector; 2 years training experience; full UK driving licence.

Key duties:

• Coordination and delivery of induction and development training against Barchester objectives and training statistics.
• Provide practical, hands‑on training across a variety of subjects.
• Plan and publish training calendars.
• Ensure employee training files are up to date.
• Observe workplace practice.
• Arrange induction paperwork and a buddy in advance of a new employee starting.
• Maintain regular contact with new team members, coaching and supporting where appropriate.
• Attend meetings and conferences external to the home where required.
• Promote learning and development opportunities that Barchester offers.
• Work with Home Managers to ensure the implementation of individual personal development plans.

Rewards package:
Competitive salary, Company car, laptop, phone, Pension contribution and life cover.

• You will need to hold a C&G 7300 (or equivalent) qualification, as well as a Diploma level 3 in Health & Social Care or relevant experience in the social care sector. You should also have a working knowledge of the legislative requirements in the care sector and at least 2 years of training experience.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.