Communications and Engagement Advisor

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Communications & Engagement Advisor – Stonehouse, Gloucestershire

Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector. As our team in Stonehouse continues to grow, we’re excited to welcome a talented Communications & Engagement Advisor to join us.

In this role, you’ll be at the heart of our internal communications, playing a key part in delivering and shaping our Communications & Engagement strategy. Acting as the main point of contact for day-to-day communications activity, you’ll help create engaging, high-quality content and deliver initiatives that connect our people, keep them informed, and strengthen our internal culture.

Guided by insights and feedback, you’ll have the opportunity to introduce fresh ideas, launch new engagement activities, and continually evolve the way we communicate across the business. This hybrid role is based at our Stonehouse office in Gloucestershire, with flexibility to work from the office two days per week (Monday and Thursday).

What’s in it for you as a Communications & Engagement Advisor?

Here at Last Mile, we pride ourselves in providing a great range of benefits including a fantastic amount of annual leave, including a Christmas shut down.

• 25 days holiday, increasing after 2 years by 1 day each year up to 30 days, plus 9 public holidays
• Discretionary bonus
• EV and ULEV salary sacrifice scheme (subject to minimum length of service)
• Cycle to work salary sacrifice scheme
• Up to 7% employer pension contribution
• Life assurance (x4 annual basic salary)
• Refer a friend incentive
• Wagestream
• Employee assistance programme
• Hybrid Working
• Flexible start and finish times for eligible roles*
• Private medical insurance*
• Company sick pay*

* Some of our benefits are only applicable when you have successfully completed your probation period*

Your responsibilities as a Communications & Engagement Advisor:

• Strategic Communications Delivery – You'll play a key role in supporting the Senior Communications & Engagement Manager to deliver and evolve our Communications & Engagement strategy across the Last Mile Group, ensuring our people stay informed and connected.
• Content Creation & Channel Management – You’ll create and deliver engaging content that brings to life our people stories, business updates, and key initiatives. Managing internal platforms like SharePoint and Contact Monkey, you’ll ensure content is visually engaging, easy to access, and resonates with colleagues across all areas of the business.
• Insight-Driven Improvements – By monitoring engagement metrics and employee feedback, you’ll help identify new opportunities, tackle challenges, and continuously improve the way we communicate and engage with our teams.
• Collaborative Working – You’ll work closely with colleagues across HR, IT, Operations and Marketing, building strong relationships to support shared objectives. You’ll also coordinate regular stakeholder check-ins to ensure communication activities remain on track and impactful.
• Project Ownership & Innovation – You’ll take the lead on exciting new communication and engagement projects, bringing fresh ideas and ensuring successful delivery. Your work will help shape how we connect with our people and continuously improve the employee experience.
• Content Planning & Calendar Management – You’ll develop and oversee the internal communications calendar and content plan, generating creative ideas and coordinating the execution of internal initiatives and external activities such as awareness days and press releases.

Experience / Knowledge:

• 2–3 years of experience in communications, PR, marketing or in a related field role.
• Confident and capable of working independently with minimal supervision.
• Excellent writing skills, with a strong ability to distil complex information into clear, engaging messages.
• Proven track…