Delivery Manager; Agile Software Engineering

The Delivery Manager is responsible for ensuring the successful delivery of high-quality software products on time, within scope, and in alignment with business goals. This role focuses on facilitating agile practices within the team, coordinating with stakeholders, managing risks, optimizing workflows, and overseeing supplier relationships to ensure that external resources and third-party services align with project needs and timelines. The Delivery Manager acts as a bridge between the development team, product owners, and other stakeholders, including suppliers, to ensure smooth communication and efficient delivery processes.

• Guide and support the agile team in delivering software through continuous delivery practices (e.g., Scrum, Kanban, etc.).
• Facilitate daily stand‑ups, sprint planning, retrospectives, and other agile ceremonies.
• Encourage continuous improvement and the adoption of best practices in the agile process.
• Ensure that the team is following agile principles and maintaining a sustainable pace.

• Ensure timely delivery of software increments with a focus on quality and meeting stakeholder expectations.
• Break down complex problems into manageable tasks and create a delivery plan.
• Work closely with the Product Owners to define and prioritize the product backlog.
• Manage cross‑functional team activities to ensure dependencies and risks are identified and mitigated early.

• Act as a primary point of contact for stakeholders, including business units, product owners, and leadership.
• Provide regular updates on progress, risks, and issues that may impact the delivery schedule.
• Align team goals with the broader organisational objectives and ensure stakeholder needs are met.
• Manage relationships with external suppliers, contractors, and third‑party service providers who contribute to the project or provide essential tools and technologies.
• Work closely with suppliers to ensure their deliverables are aligned with the project timelines and quality standards.
• Monitor supplier performance, escalates any issues or delays, and takes corrective action to prevent impacts on delivery timelines.
• Ensure smooth communication between the internal development team and external suppliers to ensure seamless integration of external services or products.

• Support the development and growth of team members by providing mentorship and guidance.
• Foster a culture of collaboration, trust, and accountability within the team.
• Resolve conflicts and remove blockers that may impede team performance.
• Promote a positive team culture focused on high performance and continuous learning.
• Identify and manage risks that may affect delivery timelines, quality, or scope.
• Proactively manage any obstacles that may arise during the development cycle and resolve them swiftly.
• Ensure that risks are communicated transparently to stakeholders and mitigated in a timely manner.

• Track key delivery metrics (e.g., velocity, burn‑down, cycle time) to measure the health of the delivery process.
• Regularly report progress, challenges, and outcomes to leadership and stakeholders.
• Use data to improve team performance and optimise processes.

• Continuously evaluate and improve the delivery process for efficiency and effectiveness.
• Work with cross‑functional teams to optimise workflows and remove bottlenecks.
• Drive the adoption of new tools or practices that can improve delivery outcomes.

• Manage resource allocation to ensure that the right skills are available at the right time for the delivery process.
• Ensure the team’s work aligns with business priorities and constraints, including budgetary limits.

• Agile Expertise: Solid experience with agile methodologies (e.g., Scrum, Kanban), with the ability to apply them effectively in a software development context.
• Delivery
  
  Experience:
  
  Proven track record of successfully managing and delivering software products in an agile environment.
• Supplier Management: Strong experience in managing external suppliers and…