Assistant Shop Manager

Assistant Shop Manager

Location: Stroud

Hours: 37.5 hours per week (worked as 5 out of 7 days, including weekend rota)

Salary: £25,087 per annum

Closing date: 17th February 2026 at 12 noon

Join us as an Assistant Shop Manager in our Stroud shop and become an ambassador for our charity! We have a permanent full time position available working 37.5 hours per week.

You will join a busy shop and will work alongside a team of volunteers helping maximise the shop’s sales profits. Great customer service is crucial to what we do, so previous experience of charity retail would help you hit the ground running.

Full training will be provided, we are keen to work with people that have the right attitude so willingness to learn specific skills is equally as important as past experience. To thrive in this role, you will need a good eye for detail, strong organisational and IT skills, and the capability to manage volunteer teams in a variety of situations. You will be supported by the Shop Manager and Area Manager to achieve your objectives in these areas.

This shop is open 7 days a week and the role will require you to work Weekends on a rota basis. Flexibility is required as working patterns will change regularly, subject to the needs of the business and the levels of volunteers available to work.

We are committed to getting the best out of our applicants and employees. We have therefore made the commitment to sharing interview questions prior to interview. Should you be offered an interview, we will share interview questions with you in advance. Interviews will be conducted virtually via Microsoft Teams.

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.

Please contact recrui if you require any adjustments during the recruitment process.