Customer Service Specialist

Customer Service Representative

Start a Career with an Industry Leader. Not Just Another Job.

We're looking for motivated individuals who enjoy helping customers, solving problems, and keeping operations running smoothly. As a Customer Service Representative, you'll be the connection between customers, service teams, and delivery operations. You'll coordinate service requests, schedule technicians, assist customers with questions, and ensure issues are resolved quickly and accurately. No advanced technical experience is required. We provide a comprehensive training program designed to set you up for success from day one.

• Assist customers by phone regarding service requests, refills, deliveries, and account questions
• Schedule and coordinate service appointments
• Create and manage service tickets
• Support delivery and field service operations
• Resolve billing concerns and service-related inquiries
• Perform order entry and maintain accurate customer records
• Communicate with technicians and internal departments to ensure timely service
• Track service requests from start to completion

• Customer service experience
• Strong communication and problem-solving skills
• Basic computer and Microsoft Office skills
• Ability to manage multiple tasks in a fast-paced environment
• Strong attention to detail
• Previous dispatch, logistics, scheduling, call center, administrative, or operations experience is helpful but not required

We encourage applicants with experience as:

• Customer Service Representative
• Dispatcher
• Call Center Representative
• Service Coordinator
• Administrative Assistant
• Office Coordinator
• Logistics Coordinator
• Scheduling Specialist
• Operations Support Representative
• Retail Customer Service Associate

Paid training program

Supportive leadership team

Positive and collaborative work environment

Stable, growing company

Opportunity for long-term employment

Career advancement opportunities

Potential to move into first-shift schedules after successful performance

Medical, dental, vision, 401(k), PTO, and additional benefit options upon eligibility

Monday-Friday 12:00 PM - 9:00 PM Weekends Off

Thursday-Sunday 10:00 AM - 9:00 PM Monday-Wednesday Off

Saturday-Tuesday 10:00 AM - 9:00 PM Wednesday-Friday Off

Saturday-Tuesday 7:00 AM - 6:00 PM Wednesday-Friday Off

Wednesday-Saturday 10:00 AM - 9:00 PM Sunday-Tuesday Off

If you're looking for a customer-focused role with paid training, growth opportunities, and a team-oriented culture, we'd love to hear from you.

Start your career in operations, customer support, and logistics with a company that's investing in your future.

Job Type &

Location:

This is a Contract to Hire position based out of Stuart, FL.

Pay and Benefits:

The pay range for this position is $17.00 - $17.00/hr individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time…