Medical Assistant

We are seeking a compassionate and detail-oriented Medical Assistant to join our healthcare team. In this role, you will support providers in a fast-paced clinical environment by delivering exceptional patient care, assisting with clinical and laboratory procedures, and ensuring efficient daily operations. The ideal candidate is patient-focused, highly organized, and committed to maintaining the highest standards of quality, safety, and customer service.

Key Responsibilities

• Provide direct patient care under the supervision of physicians and clinical leadership.
• Room patients, obtain and document vital signs, and prepare patients for examinations and procedures.
• Administer medications and immunizations in accordance with provider instructions and established protocols.
• Perform EKGs, ear lavages, venipuncture, specimen collection, and other approved clinical procedures.
• Support laboratory operations, including processing, labeling, spinning, and preparing specimens for testing.
• Assist providers during minor procedures and treatments.
• Maintain clean, organized, and fully stocked examination rooms.
• Clean, disinfect, and sterilize medical instruments and equipment.
• Accurately document patient encounters and manage electronic medical records (EMR/EHR).
• Schedule appointments, answer phones, triage patient calls, and support front-office operations as needed.
• Communicate test results, treatment plans, and follow-up instructions as directed by providers.
• Ensure compliance with HIPAA, OSHA, infection control standards, and organizational policies.
• Deliver outstanding customer service while fostering a positive patient experience.

Required Qualifications

• High School Diploma or GED.
• Nationally recognized Medical Assistant Certification (or ability to obtain within 100 days of hire).
• Current BLS/CPR Certification through the American Heart Association (AHA) or Red Cross (or ability to obtain within 30 days of hire).
• Experience administering medications and immunizations under provider supervision.
• Ability to perform EKGs.
• Strong knowledge of medical terminology.
• Understanding of HIPAA regulations and patient confidentiality requirements.
• Excellent communication, interpersonal, and customer service skills.
• Ability to multitask and thrive in a high-volume clinical setting.
• Bilingual proficiency in English and Spanish .

Preferred Qualifications

• 1+ year of experience as a Medical Assistant.
• Experience working in an outpatient clinic, physician practice, or ambulatory care setting.
• Knowledge of ICD-10 and CPT coding.
• Experience using Electronic Medical Records (EMR/EHR) systems.
• Strong organizational and patient engagement skills.