Office Manager

Job *****

Join our team in the heart of Door County and help facilitate amazing experiences for our guests! As the Office Manager at our beautiful seasonal campground, you’ll be a key player in keeping everything running smoothly. You’ll lead daily office operations, support the Property Manager, and make sure every visitor leaves with great memories and plans to return.

Key *****

· Oversee all front office operations, ensuring efficient daily workflows and exceptional guest service.

· Act as the primary point of contact for daily and seasonal campers—responding to inquiries, taking reservations, and resolving issues promptly both in-person and over the phone.

· Support the Property Manager with administrative duties such as scheduling, reporting, and ensuring corporate compliance.

· Handle financial tasks, including processing payments, deposits, and regular cash handling and balancing.

· Maintain organized records and seasonal camper files, keeping documents current and compliant with corporate and campground policies.

· Assist with seasonal site sales by contacting leads, managing waitlists, and coordinating with prospective campers.

· Communicate and coordinate with vendors, contractors, and service providers to ensure timely delivery of goods and services.

· Collaborate closely with the Park Manager to address guest feedback, identify process improvements, and deliver outstanding campground experiences.

· Maintain a welcoming office environment that reflects our values of hospitality, efficiency, and professionalism.

What We’re Looking *****

· High school diploma or GED required, additional education in business, hospitality, or recreation management a plus.

· At least 1–2 years of experience in customer service, administrative support, or hospitality.

· Strong communication and interpersonal skills with a friendly, professional demeanor.

· Excellent organization, time management, and attention to detail.

· Proficiency with computers, reservation systems, and office software (training provided).

· Ability to multitask in a fast-paced, guest-focused environment.

· A team-oriented spirit and a genuine love for camping are a plus!

Why You’ll Love It *****

· Be part of a close-knit, upbeat seasonal team that values community and customer satisfaction.

· Enjoy working in one of Wisconsin’s most scenic summer destinations.

· Gain valuable experience in both hospitality management and administrative.