Receptionist, Administrative​/Clerical

Seasonal Client Service Professional/Receptionist About H&R Block

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.

We strive to continuously improve our business with our Block Next transformation plan, focusing on innovation, client experience, and sustainable growth. We are curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference, our door is always open.

Helping others is what we do best here. As a Seasonal Client Service Professional/Receptionist, you will inspire people to make confident, informed decisions about their lives, careers, and money, building client relationships that grow stronger each year. You will focus on how to wow clients now and in the future.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients in a way that suits them
• Ensure all client needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• High school diploma or equivalent
• Ability to work flexible schedule and/or in multiple locations
• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficient with the ability to use Microsoft Office

• Sales/marketing experience

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan (subject to additional eligibility requirements)

At H&R Block we remain committed to building a connected culture where trust, care, and connections are how we work together. You will be immersed in an exceptional work environment recognized worldwide on Best Companies lists and surrounded by colleagues who are committed to growing and supporting each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.