Customer service associate

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working the assigned cash register
• Maintain cash security and protect company assets
• Keep the store well stocked and manage product recovery
• Receive merchandise, assist with unloading trucks, and replenish stock according to productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem‑solving and decision‑making skills are required

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, making all employment decisions without regard to any protected status. In accordance with local laws we consider eligible minors for certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not an exhaustive list of duties, and the incumbent may perform other related duties as required by the supervisor. Employment is at-will; either party may terminate the employment relationship at any time, with or without cause or notice.

Location:

1420 S Centerville Rd., Sturgis, Michigan  Job Type: Part Time Seniority Level: Entry Level

Employment Type:

Full Time Job Function:
Other Industries:
Retail