Receptionist, Administrative​/Clerical

Client Service Professional/Receptionist

A typical day at H&R Block involves helping clients make confident, informed decisions about their lives, careers, and money. You build relationships that grow stronger each year and focus on wow clients now and in the future.

Answer phones and greet clients in a personalized, friendly, and inviting manner.

Match clients with the best‑suited tax professional for their needs.

Schedule clients according to their preferences.

Ensure all client needs are met during service, both in person, over the phone or virtually.

Maintain office cleanliness and organization of resources with team members.

Other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience.
• Experience working in a fast‑paced environment.
• Previous experience in a customer‑service environment.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Benefits with additional eligibility requirements:
  Medical Coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan.

H&R Block is committed to building a Connected Culture where trust, care, and connection guide how we work together. Our workplace environment is recognized worldwide on Best Companies lists.

We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Not Applicable

Full‑time

Administrative

Retail