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Client Assistant, Personal Insurance
Job Description & How to Apply Below
Hours Per Week: 35 (Full-Time)
Location:
Sudbury or Timmins - Hybrid Setting
Job Duration: Full-Time, Permanent, Current Vacancy
Wage Transparency: The base salary range for this position is $43,000 to $45,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
About
The Role
We’re seeking a detail-oriented and highly organized Billing Representative to join our Personal Lines team. This role is essential in ensuring timely and accurate billing support for our clients and internal teams. As a Billing Representative, you will be the first point of contact for client billing inquiries and play a key role in supporting the administrative functions of our department.
This position offers an exciting career path opportunity with NFP and the chance to be a valued member of a collaborative team dedicated to client satisfaction.
What You’ll Do
Providing exceptional day-to-day customer service to clients across Canada for our billing contact centre
Assisting clients with requests for payment and billing inquiries
Preparing invoices and billing materials
Other administrative duties as required within the larger administrative team
What You Bring
Bilingual (French) is an asset
Strong customer service skills, with a professional and empathetic approach
Experience with EPIC or other industry software is an asset
Proficiency in the Microsoft Office suite of products
Ability to work collaboratively within a team environment
Proven ability to manage time effectively and prioritize tasks
What’s In It For You
A hybrid environment approach that keeps the best interests of our staff and our clients in mind
Annual bonus plan for all employees
Matching RRSP plan of 5% of salary
Referral Commission Plan
Generous benefits plan including Health Care Spending Account starting on the first day of employment
Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
Reimbursement of license fees and professional membership dues
A global team of industry leaders focused on employee retention, client growth, industry innovation and collaboration
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