Administrative Benefits Representative

Position: Administrative Benefits Representative at Gallagher
Location: Greater Sudbury

Become a key player at Gallagher as an Administrative Benefits Representative. Enhance client interactions through effective communication and support in the benefits administration process.

In this role, you will assist clients with their day-to-day requests, including eligibility inquiries and benefit enrollment. Your tasks will also involve maintaining client data, hosting system demonstrations, and following up with insurance providers to meet service requests. Collaboration with different teams will be crucial for tackling complex issues.

Key Responsibilities:

• Build relationships with clients and industry providers

• Guide members through enrollment and eligibility processes

• Demonstrate Gallagher’s benefit administration systems virtually

• Maintain up-to-date client files and CRM records

• Collaborate effectively with internal teams for solutions

Requirements:

• Post-secondary education or 1 year experience in benefits

• Strong verbal and written skills

• Detail-oriented with problem-solving proficiency

• Familiarity with Microsoft Office and CRM systems

• Bilingual candidates (English/French) encouraged to apply

Maximize client satisfaction through efficient administrative support in Gallagher's benefits team.
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