Inside Sales​/Administrative Assistant

Reliable Dairy / 705 Foods is seeking a motivated and reliable Inside Sales/Administrative Assistant to join our team.

Northern Ontario.

• Build and maintain strong, professional relationships with existing and prospective customers.
• Communicate with customers via phone, text, and email to process orders, respond to inquiries, and provide exceptional service.
• Manage incoming calls and effectively resolve customer questions, concerns, and service issues.
• Coordinate the ordering and replenishment of milk products and operational supplies to maintain adequate inventory levels.
• Generate and process invoices, monitor accounts receivable, track payments, and prepare bank deposits.
• Review and prepare customer orders for warehouse picking and fulfillment.
• Oversee daily order-picking activities to ensure accuracy, efficiency, and timely completion.
• Plan and schedule delivery routes for a fleet of three drivers, optimizing service levels and delivery efficiency.
• Monitor and maintain inventory records using the Odoo ERP system, ensuring data accuracy and stock availability.
• Track and manage refrigeration and freezer equipment inventory, maintenance schedules, and operational status.
• Collaborate closely with the outside sales team to support customer needs, coordinate account activities, and drive business growth.
• Assist with general administrative and operational tasks to support daily business operations and customer satisfaction.

• Proficiency in Quick Books, with experience in invoicing, payment tracking, and general accounting functions.
• Experience with Odoo ERP/Inventory Management Software is considered a strong asset.
• Strong verbal and written communication skills in English, with the ability to interact professionally with customers, drivers, suppliers, and team members.
• Highly dependable, organized, and self-motivated, with the ability to work independently and manage multiple priorities in a fast-paced environment.
• Strong attention to detail and a commitment to accuracy.
• Experience working in a distribution, wholesale, food service, or dairy-related environment is an asset.
• Must have access to a reliable vehicle to make bank deposits at the end of each shift.