Guest Services Professional at Gateway
Job in
Greater Sudbury, Sudbury, Ontario, Canada
Listed on 2026-10-06
Listing for:
Gateway Casinos
Part Time
position Listed on 2026-10-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, English Customer Service, Bilingual
Job Description & How to Apply Below
Work as a Guest Services Professional at Gateway, where your customer service skills translate into unforgettable guest experiences. Thrive in a dynamic environment while assisting guests directly.
Gateway is looking for dedicated individuals for the part-time role of Guest Services Representative. You’ll use your exceptional organizational and communication skills to meet and assist guests, offer insights on events and promotions, and enroll customers in loyalty programs. This is an opportunity to utilize your passion for customer service in an engaging ambiance.
Key Responsibilities:
• Welcome guests and address their inquiries
• Share details on upcoming events and promotions
• Guide customers in rewards program enrollment
• Assist in planning on-site entertainment initiatives
Requirements:
• Minimum of one year related experience
• Proven ability in providing excellent customer service
• Strong analytical and communication skills
• Basic proficiency in computer and math skills
• Friendly disposition with multitasking capability
Enhance guest experiences through your service expertise at Gateway!
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