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Customer Service Manager Teledyne Digital Imaging
Job in
Greater Sudbury, Sudbury, Ontario, Canada
Listed on 2026-10-09
Listing for:
flir
Full Time
position Listed on 2026-10-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Client Relationship Management, HelpDesk/Support
Job Description & How to Apply Below
Lead a dynamic international team as Customer Service Manager at Teledyne Digital Imaging. Oversee service excellence and elevate customer satisfaction across multiple regions in this impactful role.
Teledyne Technologies, a leader in advanced technology, is searching for an experienced Customer Service Manager for a 14-month contract. In this role, you will supervise international Customer Service Representatives in Canada, Japan, and Germany. Your expertise in ERP systems and team management will be crucial for ensuring effective order processing and customer communication.
Key Responsibilities:
• Manage international Customer Service teams in diverse regions
• Oversee order acceptance and entry processes in ERP (SAP)
• Communicate order-related updates to sales and customers
• Answer non-technical customer inquiries regarding order status
• Support sales initiatives while maintaining customer satisfaction
Requirements:
• 5 years of experience in Customer Service management
• Proficient with ERP systems, preferably SAP
• Strong interpersonal and intercultural skills
• Familiarity with MS Office, especially Excel
• Experience with international team management is preferred
Elevate customer service standards and team performance as you drive excellence at Teledyne Digital Imaging.
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