Factory Technical Representative, MC

Factory Technical Representative – MC51 | 3/31/26 | Lively, Ontario, Canada | P3Y 1L7 35504 | Onsite Position

Location : 25 Fielding - Hard Rock Canada

Manager : (not listed)

Division :
Research and Development

Shift : 14x14

Travel Requirements :
Up to 50%

We are seeking a highly skilled and motivated professional to join our MC51 Hard Rock Continuous Mining product team, reporting to the Service Product Programs Manager. This position, with a work location in Ontario or Quebec, is responsible for commissioning, testing, troubleshooting, maintaining, and documenting the performance and productivity of MC51 R&D products and components within an underground mining environment. The successful candidate will work across both mechanical and electrical systems at customer sites, ensuring equipment operates to defined specifications while monitoring performance data to support company productivity goals.

In close collaboration with the R&D design team, this role will provide critical feedback on product performance, recommend improvements, and contribute to future design considerations. This position offers a dynamic blend of hands‑on technical work, engineering review and documentation, and cross‑functional collaboration with internal teams and customers.

• Assemble the hard‑rock MC51 machine, focusing on electrical and mechanical components to ensure proper functionality.
• Commission the hard‑rock MC51 machine, verifying both electrical and mechanical systems are operating correctly.
• Inspect and conduct complete tests on MC51 machine prototypes to ensure they function as intended, focusing on electrical and mechanical aspects.
• Train users in the operation of the MC51 machine, emphasizing both electrical and mechanical procedures.
• Provide training to users on the maintenance and repair of the MC51 machine, covering electrical and mechanical troubleshooting techniques.
• Offer hands‑on support for machine fault finding and breakdowns underground, addressing electrical and mechanical issues promptly.
• Provide design feedback and change requests to engineering for electrical, controls and mechanical systems.
• Maintain accurate time records, technical reports, failure reports, and parts lists related to electrical and mechanical components of the MC51 machine.
• Assist in sourcing and supplying inventory required during machine trials at customer sites, focusing on electrical and mechanical spare parts and components.

• Technical certification, diploma, or engineering degree in electrical or mechanical fields.
• 3+ years of related electrical & mechanical maintenance, troubleshooting and operating experience with underground mining industry‑specific equipment.
• Ability to work varied shift schedule.
• Ability to travel as required.
• Required to work underground and complete mine site medical clearance requirements.
• Underground common core certification required.
• Legally eligible to work in Canada.
• Valid Canadian driver’s license.
• May be required to travel remotely up to 50% of the time.

Annual base compensation range: $ to $ CAD.

• Relocation Support
• Company Vehicle
• Travel allowances and additional benefits dependent on work schedules.
• Competitive wages
• Annual Bonus
• Comprehensive health and insurance benefits package
• Company-sponsored registered pension plan (RPP) and matching program
• Employee and family assistance programs
• Personal wellness allowance
• Paid uniform and personal protective equipment
• Paid vacation time
• Paid sick time
• Company-supplied tools
• Training and education support
• Employee social engagement activities and benefits

Komatsu is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability or genetic characteristics. Accommodations during the recruitment process are available on request.