Operator Trainer

Responsibilities

• Perform commissioning and operator training on capital equipment, specifically hands‑on and classroom training for mine site operators and Mac Lean Engineering personnel
• Develop and implement Mac Lean product operational training materials and standards, including but not limited to:
  • Operators Manuals
  • Operational Training Aids
  • Training Tests
• Develop and maintain training records for all operational and maintenance training carried out by Mac Lean Engineering
• Provide support to the Sales and Field Service groups as necessary by reporting/communicating field issues and possible improvements
• Working with Documentation, Engineering, Technical and Field Service groups, ensure training materials are current, comprehensible and relative to customer requirements to ensure above and beyond training of mine site personnel and in turn optimal performance of our equipment
• Resolve equipment issues by effectively identifying the problem areas related to equipment operation and developing solutions with Technical Service, Field Service and Engineering team members as necessary
• Act as Project Advisor for research and development projects by providing feedback to Engineering relating to efficiency and effectiveness of equipment to ensure new products will be acceptable to the customers
• Perform proto‑type commissioning and testing to ensure machines meet operational requirements of the customer
• Develop machine operational and performance audits and refresher training programs to ensure optimal efficiency and effectiveness for customer requirements
• Technical Service will involve travel and will typically be carried out in underground environments here in Canada. International travel may be required

Qualifications

• Post‑secondary degree or diploma related to the design or manufacture of mobile equipment or inter‑provincial HDEM license is an asset
• Minimum of 3 years field experience in operation or maintenance of mobile equipment, specifically with heavy drilling and/or rock bolting equipment
• Experience with underground mobile equipment, such as radio remote equipment is an asset
• Common Core with Hard Rock Mining Certification
• Skilled with use of computers, specifically MS Office Suite (Word, Excel, Outlook). Experience with AutoCAD, Solid Works and/or desktop publishing software is an asset
• Understanding and previous experience with hydraulic, mechanical, and electrical systems is preferred
• Ability to effectively communicate (written and verbal) with customers and technical groups with multiple levels of understanding
• Bilingualism (English/French) is an asset

Please note that employment with Mac Lean Engineering is contingent upon the successful completion of a background check conducted by our third‑party provider, Sterling Backcheck. This process may include verification of employment history, education, and a criminal record check, depending on the requirements of the position.

A clear and satisfactory result is required for all candidates prior to the confirmation of employment.

Mac Lean Engineering & Marketing Co. Limited is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (2005).

Mac Lean Engineering & Marketing Co. Limited will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.