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Tier-1 IT Support Technician: End-User Help

Job in Greater Sudbury, Sudbury, Ontario, Canada
Listing for: City of Greater Sudbury
Full Time position
Listed on 2026-08-04
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 53726 - 66111 CAD Yearly CAD 53726.00 66111.00 YEAR
Job Description & How to Apply Below
Location: Greater Sudbury

City of Greater Sudbury is seeking a technical support specialist to act as the first point of contact for technology-related issues and requests. You will deliver tier-1 hardware and software support, diagnose issues, document resolutions, and ensure timely service delivery to staff.

The role supports IT operations, manages user access, and contributes to knowledge bases and process improvement initiatives. Strong English communication and valid driver’s license are required.

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