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Technical Services Representative - Web Gen
Date: 20 Aug 2026
Location:
Sudbury, ON, CA, P3C 4Z3
Company:
Orica
About Orica
About the role - Technical Services Representative, Web Gen (Sudbury, ON)
We are glad to announce a new opportunity as a Technical Services Representative, Web Gen. This position is a replacement.
Help shape the future of blasting through digital technology and automation!
Location:
This role is to support our clients in Eastern Canada
Rotation schedule available:
7 days of work for 7 days off
14 days of work for 14 days off
Build your career at the forefront of mining technology
Web Gen is changing how blasting is planned and delivered. In this hands‑on technical role, you will help clients safely and reliably integrate the Web Gen wireless blasting service at their sites, from blast design and field execution to troubleshooting, performance reporting, and continuous improvement.
Web Gen™ is the world’s first commercial wireless blasting system, delivering step change improvements in safety, productivity and blast reliability. It removes the constraints of wired initiation, enabling customers to enhance safety, improve productivity and unlock new opportunities across underground and surface mining.
You will serve as a trusted technical partner for both the client and Orica, combining engineering knowledge, practical problem‑solving, and strong relationship skills to deliver successful outcomes.
What you will be doing
Lead safe implementation:
Apply Orica and client safe operating procedures, support Health & Safety initiatives, and ensure required Web Gen risk assessments, approvals, inductions, and change processes are completed.
Support field execution:
Encode Web Gen primers, directly supervise correct loading into the corresponding blast holes, and oversee firing in line with approved blasting procedures and client-approved blasts.
Partner with clients:
Lead day‑to‑day technical communication, provide Web Gen coaching, and build strong client operational and technical relationships throughout service delivery.
Contribute to blast design:
Work with or support the client’s drill and blast engineering team on blast designs that incorporate Web Gen.
Manage technical data:
Ensure blast design, loading, and firing data is recorded, downloaded, stored, and controlled in accordance with Web Gen procedures.
Troubleshoot and maintain equipment:
Identify and resolve technical issues and coordinate maintenance of firing equipment to support Web Gen system reliability.
Plan for service continuity:
Forecast Web Gen usage and manage site inventory requirements.
Measure and communicate value:
Track field‑based key performance indicators and provide regular progress reports to the client and Orica.
Drive continuous improvement:
Identify and evaluate new opportunities to apply Web Gen plus other Orica technologies and improve client outcomes.
What you will bring
1 to 2 years of blasting experience in mining operations; underground experience is preferred
1 to 2 years of experience in mine planning or other equivalent mining experience
Bachelor’s degree or college diploma in mining, civil, surveying, geology, or a related engineering field, or equivalent experience
Project management capability
Strong troubleshooting, problem‑solving, and investigative skills
Excellent interpersonal and communication skills
Bilingual English and French, preferred
Why Join Orica
At Orica, the energy of our people drives change and shapes our future. Our work spans explosives, blasting systems, mining chemicals, geotechnical monitoring, digital solutions, and services.
Build expertise in an innovative digital blasting technology
Learn from talented colleagues across multiple technical disciplines
Grow through flexible and diverse career paths
Work in a collaborative, connected, and safety‑focused culture
Receive competitive pay based on your experience, knowledge, skills, abilities, internal equity, and market data
What we offer
As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected…
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