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Senior Healthcare Technical Support
Job Description & How to Apply Below
Make an impact at Verily Health as a Senior Technical Support Analyst, focusing on technological innovation in healthcare. Your expertise in troubleshooting will enhance client success in this role.
This position requires collaboration with internal teams to address and resolve technical challenges. You will engage in deep analysis and operational improvements while managing the lifecycle of client issues. Your experience in cloud and coding will be key to supporting our healthcare solutions effectively.
Key Responsibilities:
• Troubleshoot and manage the lifecycle of technical issues
• Project manage resolution of client deployment challenges
• Determine root causes through code examination
• Drive efficiencies in the issue resolution processes
• Develop playbooks and internal tracking reports
Requirements:
• Bachelor's Degree in a technical discipline
• 3+ years of cloud operations and Python experience
• Strong SQL knowledge and familiarity with Git Hub/Jira
• Exceptional troubleshooting abilities and communication skills
• Capacity to translate technical issues to engineering teams
Utilize your technical support experience to drive healthcare innovations with Verily Health.
Position Requirements
10+ Years
work experience
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