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Functional area:
Service
Onsite or Remote:
Hybrid
Country/Region: CA
City:
Lively
Location:
Lively, ON, CA, P3Y 1L2
Company name:
Epiroc
Date of posting:
Oct 2, 2026
Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, we develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification.
Our global headquarters is based in Stockholm, Sweden and we have around 18,000 passionate employees supporting and collaborating with customers in over 150 countries around the world. Learn more at
With collaboration and mutual confidence, teams and individuals trust and support each other’s abilities to offer solutions. Together, we lead the way to make mining and construction more sustainable.
Epiroc offers rewarding experiences and professional growth opportunities.Recognition for your hard work includes:
- Competitive wages and annual employee bonus and incentives as applicable to certain positions.
- Family-friendly benefits package.
- Company matching group retirement savings plan.
- Paid vacation and sick time.
- Fleet vehicles and travel allowances (as applicable).
- Support for relocations.
- Employee perks and discounts.
- Trades apprenticeships.
- Support for growth, training and education.
- Progressive flexible work arrangements as applicable to certain positions.
- Employee social engagement activities and Company-sponsored events including fundraising, family, and community involvement.
The Project Engineering Specialist is the technical expert responsible for the implementation and support of mining automation and technology solutions from the respective product lines. The Project Engineering Specialist will take responsibility of the product implementation to the end customer which may include, but not limited to planning, installation, configuration, customization, commissioning, training, stabilization, and ongoing support.
Work Type (Onsite/Hybrid/Remote):Hybrid
Responsibilities:- Lead the successful implementation of automation and technology products in our local market
- Answer customer inquiries and help them resolve any issues they may have with the product. They may provide information, troubleshoot problems, or escalat issues to other teams.
- Investigate and diagnose product issues reported by customers. They work closely with engineering and other teams to resolve these problems quickly and efficiently.
- Create and maintain documentation that outlines product usage instructions. This documentation helps customers get the most out of the product and can also be used to train new users.
- Offer training sessions to customers. These training sessions can help customers learn how to use the product, troubleshoot common problems, and get the most out of the product’s features.
- Collaborate with other teams within the company. They work with sales teams to assist in product demonstrations and presentations.
- They also work with marketing teams to promote the product to potential customers.
- Will work closely with production and maintenance groups post implementation to ensure ROI is achieved by tracking and evaluating KPI.
- Analyze customer feedback and product usage metrics. This feedback helps them identify areas where the product can be improved and developed.
- Demonstrated ability…
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