Retail Operations Lead

Position: Retail Operations Lead at PetSmart
Location: Greater Sudbury

Elevate your retail career with Pet Smart as a Retail Operations Lead. This position focuses on driving operational excellence, team support, and maintaining a pet-friendly store environment.

As a Retail Operations Lead, you will play a crucial role in overseeing daily store operations, managing merchandising and inventory, and coaching sales associates. Your leadership will help create a positive experience for pets and their parents while ensuring adherence to company policies. This role is perfect for those who thrive in a customer-centered environment and are dedicated to team development.

Key Responsibilities:

• Guide sales associates in merchandise handling and training

• Execute inventory management through regular audits

• Operate POS systems and ensure accurate cash handling

• Lead store opening and closing procedures

• Maintain pet care standards for health and cleanliness

Requirements:

• 2+ years of retail supervisory experience

• Full-time availability with flexible scheduling

• Strong communication and organizational skills

• Proficiency in computer applications

• Ability to lift up to 50 pounds

Drive operational success in a pet-enriched environment at Pet Smart, ensuring both team and customer satisfaction.
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