Security Officer

Position:
Gateway Casinos Security Officer

Job Type: Part‑Time. Starting Pay: $22.63 per hour. 1‑Year Pay: $25.15 per hour.

As the Security Officer, you oversee security throughout the casino, ensuring guests and employees are secure and protected at all times. You help create a comfortable environment where others feel the assurance of your presence. Internally, you protect the company from theft and/or fraud, while delivering a solid commitment to customer service. You remain aware of gaming operations and work under provincial gaming regulations, complying with all applicable laws, policies, and procedures.

• Full benefits package for full‑time employees
• Retirement savings plan
• Exciting, supportive, and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

• Maintain a presence on the gaming floor and respond to guest inquiries quickly.
• Control access to the facility and particularly to sensitive areas.
• Monitor alarm panels and control and issue keys.
• Write reports, maintain a daily log, and conduct investigations.
• Provide First Aid and medical attention as required.

• Minimum 6 months experience in a security role.
• Proven high level of customer service.
• Detail‑oriented and organized.
• Solid analytical and communication skills, both written and verbal.
• Current First Aid/CPR certification.
• Ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.
• Sensitive in dealing with people and proactive in providing solutions.
• Good judgment and understanding of casino operations.
• Experience with computers and surveillance equipment.
• Benefit from working flexible hours, evenings, and weekends.
• Completion of Gaming Security Officer (GSO) training/exam prior to start (employer will sponsor) OR valid BC Security License and completion of GSO training/exam within 90 days of start in B.C.
• Pro Tect and Deal Us Security Staff Training program completion within 30 days of start in Alberta.
• Completion of Serving It Right (BC)/Proserve (Alberta)/Smart Serve (Ontario) certificate prior to start date.
• Ability to stand and walk for long periods.
• Capacity to physically restrain and secure individuals using prescribed techniques.
• Social perceptiveness and good vision to identify people.

Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team‑Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.

This job posting is for an existing vacancy.

Gateway does not utilize any form of artificial intelligence (AI) in the screening, assessment, or selection of applicants.