Ontario Works Case Aide

Support Ontario Works clients from 199 Larch Street through program information, inquiry resolution, and administrative service. This limited position requires social services experience.
Under the Ontario Works Supervisor, the Case Aide assists with financial and employment programs. The work includes client communication, document processing, database maintenance, and liaison with community agencies. The position lasts an estimated seven months, may be extended, and involves 70 hours bi-weekly.

Key Responsibilities:

Respond to inquiries and provide program information
Screen requests and direct them appropriately
Process forms, reports, files, and benefit allocations
Schedule meetings and appointments for staff
Maintain databases and compile statistical information
Requirements:
Successful completion of Grade XII education
Over one year and up to two-and-one-half years’ social services experience
Client involvement experience in a social services agency
Keyboarding speed of at least 40 words per minute
English communication skills and Windows software competency
Apply your client service, document processing, and administrative skills as an Ontario Works Case Aide in Community Well-Being.