General Manager

Responsibilities

• Deliver revenue and profits based on yearly budget

• Oversees daily operations and that the rest of the management staff controls their departments

• Sets the culture for the restaurant and ensures that all staff follows TFD procedures

• Ensures that every guest that walks through our doors has an authentic experience and feels welcome.

• Managing any guest complaints in a timely and thorough way

Daily

Job Duties

• Update weekly premeal topics and ensure that staff is knowledgeable about our product

• Oversee new menu roll outs (training, menu updates, website updates)

• Provide content for social media contact and give them restaurant news to post

• Create and post manager schedule

• Ensure that invoices are processed correctly and oversee any credits

• Oversee daily and weekly cash balances to make sure they are correct

• Make sure that our POS is up to date

• Update weekly snapshot and bank sheets

• Send out Weekly Wrap up email to ownership

• Schedule and run weekly manager meetings

• Ensure that staff training program is up to date and thorough

• Respond to any guest complaints

• Ensure that all employees have the proper orientation and that their new hire paperwork is properly filled out

• Oversee all catering is executed at TFD standards

• Look for marketing and community outreach opportunities

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