Patient Coordinator

Position Summary

Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world‑class customer service. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.

Connecticut

Patient Coordinator – Full Time (40 hours/week), Suffield, CT

• Greet and check in patients
• Schedule appointments
• Answer incoming phone calls
• Verify insurance coverage
• Obtain necessary authorization
• Collect payments
• Process new patient paperwork
• Help the clinic maintain optimal performance

• Best
  
  Employer:
  
  Recognized by Modern Healthcare for excellence.
• Innovative Resources & Mentorship:
  Access to abundant resources, robust mentorship and career advice.
• Professional Development:
  Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
• Exceeding Expectations:
  Deliver best‑in‑class care and witness exceptional patient outcomes.
• Incentives Galore:
  Eligibility for full benefits package beginning within your first month of employment. Generous PTO plans, paid holidays and bonus incentive opportunities.
• Exceptional Partnerships:
  Collaborate with leaders like Hospital for Special Surgery (HSS).
• Empowering Values:
  Live by values that prioritize teamwork, growth, and serving others.

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi‑task in a fast‑paced environment.
• Self‑motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Dedication to exceptional patient outcomes and quality of care.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.