Branch Administrator​/PA

Position: Branch Administrator/ PA
Our client is a long‑established, family‑run business with a strong network of branches across the South and East of England. Supplying machinery and services to the agricultural, construction and professional ground‑care sectors, they are now seeking a Branch Administrator/ PA to join their team at their Framlingham team in Suffolk.
Length of contract:
Maternity Cover – 12 months
On

Offer:

* Start date:

March 2026

* Working Hours:

35 hours per week – 8am to 4pm Monday to Friday (1-hour unpaid lunch)
 
* Competitive salary – dependent on skills and experience.
 
* 32 days holiday (inc bank holidays)
 
* Workplace pension / Life assurance (2 x salary) Country store staff discount / Company sick pay scheme / Flu jabs and employee referral scheme.
Main Purpose of the Role:
Reporting directly to the Branch & Sales Manager, you will be responsible for providing a first class administrative service within the branch in addition to maintaining effective and accurate communications between customers and members of staff. You will be working as a Personal Assistant to the Branch Manager however you must be prepared to assist other departments in the branch as required.
Duties and Responsibilities for the Branch Administrator/ PA:
 
* Act as Personal Assistant to the Branch and Sales Manager
 
* Manage incoming calls and maintain the branch switchboard
 
* Serve as a first point of contact for customer enquiries
 
* Provide administrative support across departments as needed
 
* Prepare sales quotations and issue invoices and delivery tickets
 
* Carry out daily cashiering duties and liaise with Head Office
 
* Maintain accurate records and ensure data is kept up to date
 
* Update the sales database regularly
 
* Support the sales team during events and trade shows
 
* Conduct monthly stock checks on domestic items
 
* Ensure timely and clear communication across the team
 
* Consistently deliver professional and customer-focused service
To Be Considered:
 
* Strong communication skills and a professional telephone manner
 
* Confidence in dealing with people at all levels
 
* Discreet and trustworthy when handling confidential information
 
* Excellent organisational skills with the ability to multitask
 
* High level of accuracy with both written communication and numerical data
 
* Proficient in Microsoft Office (Word, Excel, PowerPoint)
 
* Self-motivated, approachable, and a team player
 
* Ability to use initiative and adapt in a fast-paced environment
 
* Well-presented and detail-oriented
For full details, contact Willis Global – Experts in Recruiting