Apprentice Business and Finance Administrator Council

Apprentice Business and Finance Administrator - Suffolk County Council

Home Explore Apprentice Business and Finance Administrator - Suffolk County Council

28th May 2026

The team

You will be joining a friendly, supportive and encouraging team with high standards and a strong commitment to helping each other succeed. You will be supported throughout your apprenticeship and encouraged to develop your skills, confidence and career within Suffolk County Council.

Are you looking for a new and rewarding challenge with opportunities to learn and develop every day?

An exciting opportunity has arisen to join our West Area Business and Finance Team as an Apprentice Business and Finance Administrator. This role offers a great entry point into a career in business and finance, with structured training, hands-on experience and ongoing support throughout your apprenticeship.

Our Business and Finance Team provides essential administrative and financial support to practitioners and Home Care Providers who support vulnerable adults across the locality.

In this role, you will:

• support the delivery of income and payment services within Adult Social Care
• provide business support that focuses on positive outcomes for customers, statutory requirements and continuous improvement
• liaise with Home Care Providers to ensure services are delivered in line with agreed processes, policies and timescales
• identify financial and business discrepancies, escalating these to the Area Business Manager and supporting timely resolution
• build positive working relationships with providers and colleagues, acting as a first point of contact for finance and business

Level 3 Business Administrator
21 months

We welcome apprenticeship applications from all ages and backgrounds. There’s no upper age limit - it’s never too late to start developing new skills. We want to provide opportunities for anyone interested in launching or advancing their career.

The apprenticeship you’re applying for must build on your qualifications. If you have experience in this field, the apprenticeship you’re applying for must be at a higher level.

Read the Job and Person Profile (Word) the Apprenticeship Recruitment Brochure. During the apprenticeship, you will be working towards the role described in the Job and Person Profile. You will have the opportunity to receive hands-on training and pursue certification. Completing your apprenticeship does not guarantee a full-time position. However, we are dedicated to helping you find a job. You will have priority access when you apply for vacancies.

This applies during the final 3 months of your contract.

As our ideal candidate, you will:

• be motivated and committed to developing your skills through work-based learning
• demonstrate a proactive, “can do” attitude and a willingness to learn
• be customer-focused, with an interest in improving the way we work
• have good IT skills and the ability to communicate clearly and professionally
• hold a minimum of 4 GCSEs at grades 4–9 (A–C) or equivalent, including English and mathematics.

Empowering Everyone

We are big believers in potential, possibility and the power of different ideas. We are always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

For more information

Please contact Nicky Whatley (she/her) for a casual conversation. You can reach her by calling or emailing

If you want to apply for a secondment, read the secondment policy first. Make sure you get permission from your current manager before submitting your application.

Step 2 - Click ‘Apply Now’ to start your online application.

What has motivated you to apply for this specific apprenticeship, and what interests you most about the work involved in the role?

Describe a time when you had to manage your time or organise your tasks to meet a deadline, for example with coursework, exams, projects or other…