Administrator​/Crisis Worker

About the Role

Location:

The Ferns SARC, Ipswich, Suffolk.

Salary: £29453.89 pro rata based on 42 hours per week.

This vacancy is for 24 hours per week. £13.45 per hour.

Rota Patterns:
Flexible seven day rota, 12hrs - 9am to 9pm.

Are you looking for a new and exciting alternative career path within the Health & Justice care sector? This is the perfect opportunity for a compassionate person to join a growing, innovative and market-leading service provider within Sexual Assault Referral Centres (SARC). The role of Flexible Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required.

Acting as the advocate for patients who attend the centre, you will empower service users to feel in control and be able to support during the forensic process and administration to manage patient care pathways and day to day service delivery.

• 1st point of contact for service users.
• Administration and support process of a service user and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence.
• Support the SARC Manager with day to day running of the centre.
• Ensuring that a high standard of DNA anticontamination is maintained between forensic cases (cleaning).
• Assisting patients and liaising with other agencies regarding the management of the service user pathway.
• Assisting with preparation, service user support and acting as an advocate during their time at the SARC.
• Liaising closely with wider stakeholders such as Police, NHSE, ISVA and Social services.
• Be a key player within the SARC team and wider company network.

• Good IT skills.
• Experience working in a supportive or customer focused environment.
• Knowledge and understanding of Safeguarding Children and Adults.
• Knowledge and understanding of Confidentiality.
• Experience completing administrative duties.
• Because of the nature of the Sexual Offence Examiner, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2) b and 7(2) e.
• Whilst the position may be based from one location, additional travel may be a requirement of the role across SARC's, therefore a UK driving license is required for this role and access to a vehicle.
• Must live within 60 minutes travelling time to their appointed SARC.
• Advanced DBS and level 2 Police vetting will be required.
• 3+ years post qualification experience.

• Experience of working with individuals who may have complex needs.
• Experience of working with individuals who have experienced sexual assault/ violence.
• Experience of creating and utilizing resources and use of distraction techniques.
• Project development and outreach.
• Training and presentation skills.