Logistics Coordinator

A client of ours in the Debenham, Suffolk area are recruiting a Logistics Coordinator to join their team. This is a full-time, permanent position working Monday-Friday, 8:30am-4:30pm (37.5 hours per week) and paying from £29,500 per annum, depending on experience.

• Monitor shared and personal inboxes, responding to customer enquiries promptly and professionally.
• Prepare packing lists, commercial invoices and shipping documentation for customers and freight forwarders.
• Obtain freight quotations and arrange collections for export shipments.
• Liaise with customers, freight forwarders and internal teams regarding deliveries, queries and shipment updates.
• Handle incoming and outgoing telephone calls professionally.
• Produce weekly customer reports and maintain accurate logistics records.
• Coordinate container collections and provide support to the wider Logistics team as required.

• Proven experience in a similar logistics or shipping coordination role, ideally with export experience.
• Strong organisational skills with excellent attention to detail and the ability to manage multiple priorities.
• Proficient in Microsoft Office, particularly Excel, Word and Outlook.
• Excellent verbal and written communication skills with a professional, customer-focused approach.
• GCSE (or equivalent) Maths and English Language at Grade 4 (C) or above.