Implementation Manager

Great opportunity to help implement a new significant scale contract in Suffolk, supporting the mobilisation and implementation to ope rationalise this new provision which stretches across Suffolk, covering a range of accommodation based services.

Fixed Term Contract - ending on the 30th September 2026

Part time - 18.75 hours per week

£22183.42 per annum (Basic Salary)

• Work collaboratively with central support colleagues to ensure that all areas of the new service are effectively implemented - including HR, Finance, Estates, Quality, H&S, IT and SUL.
• Develop local external relationships and partnerships with appropriate stakeholders to ensure a joined‑up approach to implementation.
• Working alongside HR, to support staff who are transferring to Together via a TUPE process, ensuring their transition Together is effectively managed.
• Manage the recruitment process to ensure that we employ competent staff for services within the context of Together’s recruitment policy and procedures.
• Keep abreast of national, local and community initiatives, which impact upon current services or may lead to the development of new services and share knowledge with colleagues and managers.
• Develop and sustain professional working relationships with funders, commissioners and other relevant agencies.
• Ensure process is in place to support service users, staff and relevant individuals/agencies in developing quality assurance processes, including any data transfer for new and existing services.
• Ensure effective communication across and within each service and the wider organisation.
• Support the transition and handover to a permanent Suffolk contract manager when appointed.

This is not intended as an exhaustive list of tasks and, from time to time, the job description will be reviewed to ensure that it meets the changing requirements of the job and in line with future policy changes.

• Information relating to users must be treated in the strictest confidence and managed in line with Togethers Confidentiality and Data protection and processing policies and procedures.
• Information relating to staff must be treated in the strictest confidence and managed in line with Togethers HR policies and procedures.

• Models the highest levels of the Together Values commitment and its associated behaviours, to provide a clear example for all colleagues.
• Ensures that service user leadership is at the heart of everything we do.
• A deep and meaningful understanding of Together’s values and ethos and how these are developed in the workforce and through our service.

• Demonstrable experience of leading and managing a diverse portfolio of accommodation services, delivering complex needs requirements within a formal governance and regulatory process.
• Experience of managing resources and budgets and a proven track record of delivering financial balance, sustainability and value for money.
• An understanding and experience of involving service users in their own care and support to inform service design and delivery and shape organisational strategy.
• Ability to recognise, engage and communicate with stakeholders and partners, enabling Together to deliver its vision, fulfil its purpose and achieve its strategic goals.
• Excellent leadership skills, influencing and negotiation skills and demonstrable professional credibility and resilience.
• A deep and meaningful understanding of Together’s values and ethos and how these are developed in the workforce and through our service.

• Previous experience of implementing services within a health and social care setting.
• Experience of operational and capacity planning to meet organisational performance targets.
• Extensive knowledge and understanding of the voluntary and community sector.

The Benefits Of Working For Together

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