Parts & Retail Manager

Position: Parts & Retail Manager
Market 36 Recruitment are currently recruiting for a Parts & Retail Manager on behalf of our client based in Framlingham, Suffolk.

This is an excellent opportunity for a motivated and driven individual to take responsibility for the efficient running of a busy Parts Department within a well-established business. The successful candidate will play a key role in supporting customers, internal departments and trade partners whilst managing the existing parts team and departmental operations.

Job Description

Reporting to the Branch & Sales Manager, the Parts & Retail Manager will be responsible for the day-to-day management and efficient operation of the Parts Department, showroom and goods inward area, ensuring excellent customer service and departmental profitability.

Roles & Responsibilities

* Managing the daily operations of the Parts Department, showroom and goods inward area

* Leading and supporting the existing parts team

* Maintaining effective communication between customers and the Parts Department

* Supporting Sales and Service Departments internally

* Managing relationships with key accounts, customers and trade partners

* Monitoring departmental profitability and operational performance

* Ensuring stock and goods inward processes are managed efficiently

* Working towards departmental targets and objectives

* Handling confidential matters with professionalism and discretion

* Supporting customers with parts enquiries and product knowledge

* Maintaining high standards of organisation and attention to detail

* Assisting during busy seasonal periods including harvest times

Experience,

Skills & Qualifications

* Experience and knowledge of Agricultural and Groundcare products and parts is advantageous

* Previous management or supervisory experience is desirable

* Excellent verbal and written communication skills

* Ability to remain calm under pressure

* Strong organisational and multitasking abilities

* Proactive and methodical approach to problem solving

* Ability to work independently and use own initiative

* Excellent IT skills

* Strong attention to detail

Hours

42.5 hours per week
Monday to Friday | 8:00am – 5:30pm
(1-hour unpaid lunch)

Additional hours may be required during peak periods and Saturdays as per rota.

Salary

Competitive salary depending on experience plus profit-related bonus.

Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance & ITAD. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles