Store Manager, Retail & Store Manager

Store Manager Retail Manager - Large Format Retail Ipswich, Suffolk £35,000 - £38,000 DOE Full Time | Permanent Store Manager | Retail Manager | General Manager | Large Format Retail | Operations Manager | Charity Retail | Garden Centre | DIY Retail We're recruiting for an experienced Retail Manager to lead a large-format donation and retail operation in Ipswich.

This is an exciting opportunity for a commercially minded retail leader who enjoys managing large teams, driving operational excellence, and delivering outstanding customer experiences within a fast-paced environment.

You'll take full responsibility for the day-to-day performance of the site, overseeing customer service, team leadership, stock flow, operational standards, community engagement, and financial performance.

The Role As Retail Manager, you will lead from the front, creating a positive and high-performing culture while ensuring the operation runs efficiently and achieves key performance targets.

You will manage a sizeable team of employees and volunteers, optimise donations and sales, maintain exceptional operational standards, and build strong relationships within the local community.

Key Responsibilities Lead, motivate and develop a large team to achieve operational and commercial objectives

Drive performance across customer service, donations, sales and profitability

Manage day-to-day site operations, ensuring smooth and efficient processes

Recruit, train and develop staff and volunteers

Monitor KPIs and implement improvement plans where required

Build relationships with local businesses, community groups and stakeholders

Ensure high standards of stock management, presentation and compliance

Promote customer engagement and maximise Gift Aid participation

Maintain excellent health and safety standards across the operation

Take ownership of budgets, costs and overall site performance

About You Previous experience managing a large retail operation or high-volume customer-facing environment

Proven ability to lead and develop large teams

Strong commercial awareness with experience managing sales, costs and performance metrics

Excellent communication and people management skillsA hands-on leadership style with the ability to inspire and motivate others

Experience with in charity retail, large-format retail, DIY, discount retail, supermarkets, warehouse retail or garden centres would be advantageous

Comfortable working in a fast-paced environment with multiple priorities

Passionate about delivering outstanding customer service and community engagement

What's on Offer Salary of £35,000 - £38,000 depending on experience

Opportunity to manage a significant retail operation

Autonomy to make a real impact on business performance

Ongoing training and development opportunities

Supportive and values-driven culture

The chance to lead a team that makes a genuine difference within the local community

If you're an experienced retail leader looking for your next challenge and have a background managing large teams within a large-format retail environment, we'd love to hear from you.

Apply now for immediate consideration.

Mandeville is acting as an Employment Agency in relation to this vacancy.