Senior Account Manager

Senior Account Manager - Sizewell C; EDF Account Team

Job Title:

Senior Account Manager
Reporting to:
Client Services Manager
Salary: up to £40,000 + Commission scheme

Role Objective:
To manage and develop client relationships ensuring the delivery of our managed solutions offering and identifying new opportunities. You will act as a key point of contact for the client, ensuring effective recruitment strategies. You will take a proactive role in identifying market trends, providing insights and positioning Rullion's services in a way that drives the client's long-term goals.

You're Good At / You Are:

* Communicating effectively. You can articulate ideas, actively listen to customers' needs and convey information in a compelling manner.

* * Translating client needs into measurable outcomes that deliver value

* Understanding IR35 compliance and the different engagement routes for non-permanent resource i.e. PAYE, Umbrella and Statement of work.

* Spotting opportunities, presenting propositions and negotiating contracts.

* Being able to understand the emotions of others so you can adapt your approach accordingly.

* Building strong and lasting relationships with clients by establishing rapport, gaining trust and nurturing partnerships with key stakeholders.

* Client Centric, understanding client needs deeply and providing workforce solutions, including Statement of work engagements and Train to Deploy solutions.

* Great at problem solving. You can analyse situations, identify issues and develop innovate solutions to address challenges.

* Delivering results and taking personal responsibility for achieving positive outcomes.

* Bouncing back when something doesn't quite go to plan and keeping a positive outlook.

* Commercially minded and have strong business acumen.

* A strategic thinker, you understand business goals and develop long-term plans.

* Someone who has a thirst for knowledge and are committed to continuous learning.

What You'll Do:

* Actively seeks new business and identifies cross-selling and up-selling opportunities to grow the account.

* Provide assistance to the hiring managers on workforce solutions.

* Define outcomes that align to the client expectations and ensure they are measurable

* Work with clients and associates to develop Statement of work engagements ensuring that they are compliant and limit any IR35 risk

* Build and nurture strong customer relationships, fostering connections and engaging with senior stakeholders.

* Understand the needs of your stakeholders and provide tailored support and maintain open lines of communication to establish yourself as a trusted partner.

* Proactively develop existing client relationships while forging new ones, expanding our network and creating opportunities for growth.

* In conjunction with the client service manager, to enhance the existing service to accounts through bespoke, innovative resourcing exercises.

* Provide a dedicated customer service, contributing to maintaining high satisfaction levels.

* Enhance the client relationship by consistently adding value. Identify areas for improvement, act on feedback and provide market insights and benchmarking information.

* Efficiently deliver against active requirements, managing niche roles when required. Your ability to navigate diverse recruitment needs ensures timely and successful outcomes for both clients and candidates.

* Take the initiative to proactively grow relevant candidate talent pools, ensuring we have a robust pipeline to meet evolving requirements. By staying ahead of the curve, you position us to attract and secure top talent.

* Provide on-site support and guidance to clients and candidates, establishing a strong presence and offering expert advice.

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