Receptionist, Administrative​/Clerical

About the Company

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.

Seasonal Client Service Professional/Receptionist. You’ll focus on how to wow clients now and in the future, helping others make confident, informed decisions about their lives, careers and money. Your role involves building client relationships and ensuring their needs are met during service, whether in person, over the phone, or virtually.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients the way they prefer.
• Help ensure all client needs have been met during service.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience.

• Experience working in a fast‑paced environment.
• Previous experience in a customer service environment.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Benefits with additional eligibility requirements:
  Medical Coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan.
• to checkout all available benefits.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full‑time
• Job function:
  Administrative
• Industries:
  Retail

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

H&R Block is the place for you.